Unlikely Artificial Intelligence Limited
Victoria Hall, Victoria Street, Cambridge, United Kingdom, CB1 1JP | Company No. 11445207
Version 4.0 | Last Updated: March 2026
Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Unlikely Artificial Intelligence Limited ("UnlikelyAI", "we", "us", "our") is committed to protecting the privacy of individuals who interact with our platform, services, and website. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with our AI platform and related services (the "Platform"), and your rights in relation to that data.
The Platform applies neurosymbolic reasoning and language models to ingest regulatory, financial, and policy documents, enabling enterprise users to perform automated analysis, receive answers, and generate explanations. Our current products include UnInvest, a conversational AI for financial services, and UnCheck, an automated disclosure-checking tool for audit and accounting. The nature of data processing varies between these products, as described in Section 3 below.
This policy applies to:
We are the data controller in respect of personal data collected directly by us. Where we process personal data on behalf of our customers (for example, data submitted by a customer’s users to the Platform), we act as a data processor, and our processing activities are governed by the relevant data processing agreement with that customer.
We process personal data in accordance with applicable data protection law, including:
We collect personal data that you voluntarily provide to us, including:
When you use the Platform or visit our website, we may automatically collect:
We may also obtain information about you from other sources, including publicly or commercially available information, third-party data platforms, event attendance records, and business contact details provided at industry events or through social media interactions. We use this information to respond to enquiries, develop business relationships, and where relevant, to process job applications.
Our enterprise customers may submit content to the Platform (“Input”) and receive AI-generated content (“Output”). We treat Input and Output as the confidential information of our customers.
General principle: Input and Output are confidential customer data. UnlikelyAI does not use one customer’s data to train models that serve other customers.
Customer-specific model improvement: Where expressly agreed in the licence agreement or data processing agreement, UnlikelyAI may use a customer’s Input, Output, and associated usage data to fine-tune, adapt, or improve language models and AI components that are deployed exclusively for that customer’s use. This includes fine-tuning models on customer-specific data to improve accuracy, latency, or domain relevance for that customer. This is not a default entitlement and will only occur where it is specifically provided for in the relevant contractual arrangements.
General platform improvement: UnlikelyAI may use anonymised, aggregated usage metadata (not Input/Output content) to improve the Platform generally. If a customer agrees to contribute their data to general model training, this will be expressly set out in the relevant licence agreement.
No cross-customer data mixing: Data used for customer-specific fine-tuning is isolated and is not used to train models serving other customers.
Customers are responsible for ensuring that personal data is not submitted to the Platform unless expressly agreed and covered by an appropriate data processing agreement. This obligation is reflected in UnlikelyAI’s standard customer agreements. UnlikelyAI is aware that certain document types processed by the Platform (such as financial statements or disclosure checklists) may contain personal data including director names. Pending the deployment of automated data sanitisation measures, customers are required by contract to take responsibility for managing the submission of personal data to the Platform and to ensure that appropriate lawful bases exist for any personal data included in documents submitted for processing. UnlikelyAI is developing additional technical data sanitisation capabilities to support customers in managing this risk over time.
We use personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Providing and managing the Platform and services | Performance of contract |
| Creating and managing customer and user accounts | Performance of contract |
| Communicating about your account, services, and support | Performance of contract |
| Invoicing and payment administration | Performance of contract |
| Training, fine-tuning, and adapting AI models on customer data to improve Platform performance for that customer (only where expressly agreed in the relevant licence agreement or DPA — this is not a default entitlement) | Performance of contract (conditional on express agreement) |
| Responding to enquiries and pre-sales communications | Legitimate interests |
| Improving and developing the Platform and our services | Legitimate interests |
| Security monitoring, fraud prevention, and platform integrity | Legitimate interests |
| Compliance with legal and regulatory obligations | Legal obligation |
| Marketing to existing and prospective customers | Legitimate interests (or consent where required) |
| Analytics and understanding Platform usage (see Section 10) | Legitimate interests |
Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and interests. You may request further information about this assessment.
Where we rely on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
We do not sell personal data. We share personal data only in the following circumstances:
We do not share customer Input or Output with third parties except as described above or as expressly agreed with the relevant customer.
UnlikelyAI is based in the United Kingdom. Our primary infrastructure is hosted in the UK and EEA (including Google Cloud europe-west4 and AWS eu-west-2 regions). Some third-party AI model providers may process data in other jurisdictions, including the United States.
Where personal data is transferred to a country that does not provide an equivalent level of data protection, we ensure appropriate safeguards are in place, including:
Where UnlikelyAI supports customer-managed cloud deployments (for example, where a customer deploys the Platform within their own cloud environment), customer data remains within the customer’s chosen infrastructure and jurisdiction. In such deployments, UnlikelyAI does not process that customer data, and the customer acts as the data controller in respect of data held within their own environment. Data processing responsibilities in those scenarios are governed by the terms of the relevant deployment arrangement.
You may request further information about our transfer safeguards by contacting us at the details in Section 13.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, accounting, or reporting obligations. When personal data is no longer required, we take commercially reasonable steps to irretrievably delete or anonymise it.
Where customer data is used for customer-specific fine-tuning, we retain the relevant training dataset for the duration required to maintain and support the fine-tuned model. Upon termination of a customer contract, we will delete or return customer data, including any fine-tuned models derived exclusively from that customer’s data, in accordance with the terms of the relevant data processing agreement.
For UnInvest, conversation transcripts are retained for the period set out in the applicable customer agreement. Customers may be able to configure retention periods for their deployment. Specific retention periods by data category are available on request.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, including:
A more detailed security overview is available on request. In the event of a personal data breach likely to result in a risk to individuals, we will notify the relevant supervisory authority and, where required, affected individuals, in accordance with applicable law.
Depending on your location, you may have the following rights in relation to your personal data:
To exercise any of these rights, or to request deletion of your account, please contact us at the details in Section 13. You may use an authorised agent to submit a request on your behalf if you provide written permission signed by you. We will respond within one month (extendable by a further two months in complex cases). We may need to verify your identity before processing your request.
You also have the right to lodge a complaint with a supervisory authority:
Our website uses cookies and similar tracking technologies. We use strictly necessary cookies to operate our website, and (where you have provided consent) analytics and functional cookies to improve your experience.
We currently use the following analytics and consent tools on our website:
We reserve the right to add or remove analytics tools as our services evolve. You may control cookies through your browser settings or our cookie consent tool. A full list of cookies we use is available in our Cookie Policy.
UnlikelyAI builds AI products using a combination of large language models, neurosymbolic reasoning components, and fine-tuned classifiers. In the interests of transparency, we wish to make clear:
Customers seeking a detailed AI privacy and transparency statement for their own procurement or governance purposes should contact us at the details in Section 13.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related legislation, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information).
Please note that the CCPA applies to for-profit businesses that meet certain thresholds (for example, annual gross revenues exceeding $25 million, or processing the personal data of 100,000 or more California consumers or households per year). UnlikelyAI does not currently meet those thresholds. We include this section for transparency given that we may engage with US-based individuals, and we will update it if our position changes.
California residents may submit requests by contacting us at the details in Section 13. We will respond to verifiable requests within the timeframes required by applicable California law.
For any questions, concerns, or requests relating to this Privacy Policy or our data processing activities, or to request a copy of our subprocessor list, security overview, or detailed AI transparency statement, please contact:
Data Protection Contact
Unlikely Artificial Intelligence Limited
Victoria Hall, Victoria Street, Cambridge, United Kingdom, CB1 1JP
Email: privacy@unlikely.ai
UnlikelyAI is in the process of appointing an EU-based representative as required under EU GDPR Article 27 and will update this policy once appointed. In the meantime, individuals in the EEA who wish to raise a matter under EU GDPR may contact us at the address above and mark their correspondence for the attention of EU GDPR Enquiries.
When an EU representative is formally appointed, this section will be updated to include the representative’s own name, address, and contact details. The representative must be independently contactable by EEA data subjects and supervisory authorities; correspondence directed to UnlikelyAI’s UK address does not satisfy this requirement on its own.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will post the updated policy on our website with a revised “Last Updated” date. Where changes are material, we will provide more prominent notice, for example by email to registered customers.
Version 4.0 — March 2026
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